• Commercial Law

    Commercial Law

    We are business people as much as we are lawyers. We will take care of the legal documents so you can confidently run your business.
    As your business grows, its risk profile and governance challenges will change. We partner with our clients over the long term to ensure they are in the driver’s seat for success.

  • Dispute Resolution

    Dispute Resolution

    We are in your corner when the going gets tough. Having resolved over 6,500 disputes for business owners have seen it all before.

    Whether you need a skilled negotiator or a fearless litigator, we specialise in delivering commercial results when:

    Customers refuse to pay;
    Suppliers let you down; and
    Business Partners do the wrong thing.

  • Employment & Safety

    Employment & Safety

    The biggest challenge for any business owner, is managing their employees.

    A difficult employee can make you question why you got into business in the first place and be toxic to your team morale.

    We deliver proactive solutions to manage your team via employment contracts, policies and procedures as well as handling employment disputes when they arise.

  • Property & Construction

    Property & Construction

    Property is the key most wealth in Australia.  Whether you are buying, selling, leasing or developing property, you need a lawyer you can count on.

    We can advise on the whole property development process from obtaining finance to development approvals, construction and sale or leasing.

    We also act for the Master Builders Victoria and have extensive expertise in construction contracts and disputes.

  • Family Law

    Family Law

    At Taurus Legal Management we understand the unique challenges clients encounter during family disputes, especially when children are involved. Our family lawyers specialise in handling high-asset cases with a focus on protecting clients wealth, securing their family’s future, and safeguarding the best interests of their children.


ACCC Slams Funeral Homes for Misinforming Customers about their True Ownership

The ACCC have issued civil penalties totalling $25,200 to two funeral homes, WT Howard Funeral Services and Coventry Funeral Homes. The civil penalties are for allegedly making false or misleading representations about their ownership.

WT Howard and Coventry found themselves in trouble after making representations of being “locally owned”, “proudly local” and “independently owned”. These representations were made despite both WT Howard and Coventry being owned by a publicly listed company, Propel Funeral Partners. Propel is a substantial company and in 2017 and 2020 boasted as being the second largest provider of death care services in Australia and New Zealand. To put it into perspective, Propel comprises of 130 funeral home locations, 31 cremation facilities and 9 cemeteries. It is clearly not a small operation.

So how did this happen? It appears that the representations failed to be taken off the websites of WT Howard and Coventry after they were acquired by Propel.

Under the Australian Consumer Law, it is illegal for businesses supplying goods or services to make a false or misleading representation about their characteristics. This may now be said to include the origin or ownership of the company providing those goods or services.

The parties reached an agreement without court proceedings being issued. This means that there was no formal determination as to whether the ACCC was correct. However, we would tend to agree with their finding and recognise that the success of this outcome for the ACCC may stem from the type of services involved and the reliance placed on consumers. Undoubtedly, consumers looking for a funeral service provider may be more vulnerable and may place more weight on providers who are local to the area and run by members of the community.

The penalty notices issued by the ACCC serve as a reminder for businesses to check that their website information is up-to-date and accurate. Any information about the ownership of a business ought to reflect the true ownership and not mislead customers about the existence of a holding company.

Our experienced commercial lawyers at Taurus Legal Management have achieved successful outcomes in the area of consumer law. If you need assistance, please contact us on (03) 9481 2000 or at info@tauruslawyers.com.au.

Posted by Taurus Legal Management