Updated as at 6 April 2018
We respect your privacy and have developed this policy to demonstrate our commitment to protecting your privacy.
To meet your expectations about privacy, Taurus complies with the Australian Privacy Principles contained in the Privacy Act 1988 (‘Privacy Act’). A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Federal Privacy Commissioner at https://www.oaic.gov.au/.
Should there be any inconsistency between this policy and the Privacy Act, this policy shall be interpreted to give effect to and comply with the Privacy Act.
This policy includes examples but is not intended to be restricted in its application to such examples. Where the word ‘including’ is used, it shall mean ‘including without limitation’.
Collection of your personal information
At all times we try to only collect the information we need for the particular function or activity we are carrying out.
The main way we collect personal information about you is when you give it to us, for example, we collect personal information including your name, email address and telephone number when you access certain Taurus’ products and services.
How we use your personal information
We may use the personal information that we collect about you for such purposes including to:
Sharing of your personal information
We do not share your personal information, except as required to manage our business, deliver our products and services to you, or to comply with legal requirements.
We may occasionally hire other organisations or individuals to provide services on our behalf, including to deliver training via webinars, processing financial transactions or freight shipping. Those organisations or individuals will be permitted to obtain only the personal information they need to deliver the relevant service. Taurus takes reasonable steps to ensure that these organisations and individuals are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We may share aggregated and non-personal information we collect about you with other organisations or individuals as part of our normal business operations, including advisors, suppliers and investors. In these instances, all personally identifiable information is removed from our data.
We do not rent, lease or in any other way provide your personal information to other organisations or individuals for marketing purposes.
For each visitor to reach our website, we expressively collect the following non-personally identifiable information, including browser type, version and language, operating system, pages viewed while browsing our website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you access our website.
How we protect your personal information
We take appropriate security measures (including physical, electronic and procedural measure) to help safeguard your personal information from unauthorised access and disclosure. For example, only authorised employees are permitted to access personal information, and they may do so only for permitted business functions. No system can be completely secure however, and while we take all reasonable steps to secure your personal information, we do not promise, and you should not expect that your personal information or communication with us will always remain secure. If there is a notifiable data breach, we will take all reasonable steps to notify you if your personal information is involved in an eligible data breach that is likely to result in serious harm.
We encourage you to take care with how you handle and disclose personal information and avoid sending personal information through insecure email.
How you can access your personal information
You have the right to request access to personal information that we hold about you, and that we correct that personal information. You can ask for access or correction by contacting us and we must respond within a reasonable period following your request. If you ask, we must give you access to your personal information, and take reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or requires us not to.
We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information, we must notify you in writing setting out the reasons.
If we make a correction and we have disclosed the incorrect information to others, you can ask us to tell them about the correction. We must do so unless there is a valid reason not to.
If we refuse to correct your personal information, you can ask us to associate with it (for example, attach or link) a statement that you believe the information is incorrect and why.
We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
If you are no longer a customer of ours, we may still retain certain information associated with your account for record keeping integrity, and to comply with legal requirements.
How to make a complaint
If you wish to complain to us about how we have handled your personal information, you should complain in writing. If you need help lodging a complaint, you can contact us.
If we receive a complaint from you about how we have handled your personal information, we will determine what action (if any) we should take to resolve the complaint.
We will tell you promptly that we have received your complaint and then respond to the complaint within a reasonable period.
Call: (03) 9481 2000
(during business hours, Monday to Friday)
Post: Taurus Legal Management
Address: Level 14, 333 Collins Street, Melbourne VIC 3000